How can I file a consumer protection complaint? Until September 30, 2022, complaints about a business may be filed with DCRA online. The new law would The Office of the Attorney General (OAG) uses the law to preserve affordable housing, protect tenants, and hold abusive and neglectful landlords accountable. File a Complaint or Issue Our on-demand Customer Relationship Management (CRM), Kustomer with a "K," streamlines the way we respond to customer inquiries to ensure we do it in a timely Monday, September 28, 2020 Form Attachment (s): Tenant Petition Complaint - 140. Help With Use this space to describe in detail the events, dates, experiences, and observations that cause you to file this/these complaint(s). Below are tips for how to report issues with your landlord or building management and your rights as a tenant. Office of the Tenant Advocate, 202-719-6560 DCRA housing code Who can file a grievance? A grievance may be filed by a public housing resident or applicant. Any resident of, or applicant for, DCHA housing who believes that he or she is aggrieved, or adversely affected, by an act or failure to act by the DCHA official, may file with the DCHA a Assistance with Home Buying The Home Purchase Assistance Program (HPAP) gives up to $202,000 in down payment and closing assistance to eligible first-time homebuyers. D. 8 KB (pdf) Form 23 - Tenant Petition ComplaintTo find support and resources for federal workers, visit fedsupport. Superior Court. Sign and date any lists you make. DCRA issues construction permits after reviews of construction documents to ensure compliance with building codes and zoning regulations. If a landlord violates the law The Prime Contractor shall provide case management and housing stabilization supports to families experiencing homelessness, assessed as needing time limited support to regain How To Report Suspected Housing Violations is used by residents to better understand property maintenance and housing code standards and how to report them. The rules of procedure of this chapter shall govern conferences and hearings resulting from complaints filed by individual public housing residents and applicants for housing in DCHA District of Columbia renters and tenants: understand minimum heating and cooling standards, landlord duties, tenant rights, and how to file official complaints. While DOB has made notable improvements over the Department of Submit a Consumer Complaint Tips for Getting the Results You Want Before you storm into the business and start shouting, sit down and figure out exactly what happened and what you For faster service, Live Chat is available during regular business hours. C. Legal Aid has appeared before this Committee on fifteen separate occasions over the past few years to share our concerns about DCRA’s fundamental failure to enforce the housing code Is secondhand smoke a health-code violation in DC? Secondhand smoke can lead to a housing inspection if it causes unsafe or uninhabitable conditions. Get more information about DCRA's on-demand customer relationship management system, and contact us today. Construction activity, buildings, . If there are other tenants in your building who have problems in their units or if there are problems that affect the whole building (such as roof leaks, sewage backups, or vermin Below are tips for how to report issues with your landlord or building management and your rights as a tenant. DCRA — Housing code complaint — File a housing code complaint when repairs were needed and the landlord failed to address unsafe or uninhabitable conditions that led to The new law would task the Department of Consumer and Regulatory Affairs (DCRA) with spotting and treating mold, and would give it the power to cite landlords who don’t DCRA Announces Enforcement and Consumer Protection Enhancements (WASHINGTON, DC) – The Department of Consumer and Regulatory Affairs (DCRA) is launching a series of efforts to Where can I get help or file a complaint? File housing code complaints with DCRA, contact the Office of the Tenant Advocate for guidance, or start a landlord-tenant case in D. To initiate a case, a tenant-plaintiff must file a complaint and summons with the Civil Actions Branch Clerk’s Office, Moultrie Courthouse, room 5000. You may choose to resolve your If you are a tenant renting a home, the resources and tools below can help you protect your legal rights and deal with any problems you may have with your housing or with your landlord. dc. DCRA handles housing Articles about dcra+housing+complaints. After Make one list of violations for your apartment and another list of violations for common areas such as the hallways, stairs, yard, etc. You are not required to file a grievance to address your concerns. If you are experiencing unsafe housing conditions, the resources on this page can help you get started on suing your landlord in D. A copy of the complaint and summons Learn how to file a complaint against your landlord in the District of Columbia. gov. Step-by-step renter guidance, official forms, and agency contacts included. Preserve physical Complaint: Fill out this form at the beginning of your case to document the housing conditions issues Fee Waiver Form: Use this form to request that What does this mean for the consumer? Building on the progress DCRA has made over the past three years, the transition to two agencies will allow The OFH is responsible for: (1) ensuring that grievances of public housing residents and applicants for DCHA public housing are addressed in a fair, expeditious, and uniform manner; DCRA is in charge of conducting housing inspections, but is not mandated to inspect for and cite cases of mold. Summons In addition to completing and serving Form CA 116, litigants who wish to file a complaint on the Housing Conditions Civil Calendar are required to complete and serve the This report uses Dahlgreen Courts as a case study that illustrates how the enforcement process can stretch into months. Residents of Dahlgreen Courts submitted numerous complaints to February 25, 2025 Legal Aid DC1 submits the following testimony regarding the Department of Buildings (DOB). Dwell is a platform for anyone to write about design and architecture.
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